☁️ Cloud-based After-Sales Platform

Digitize your After-Sales with intelligence

Create, manage and share interactive 2D & 3D spare parts catalogs. Powered by AI, accessible from any device, fully in the Cloud.

IAS Platform
Live
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Interactive Catalogs
2D & 3D spare parts
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Xelia AI Assistant
Smart search & support
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E-Commerce Ready
Orders & history
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Claims Management
Service & warranty
Platform Features

Everything you need for modern after-sales

A comprehensive suite of tools designed to digitalize and streamline every aspect of your customer service and spare parts management.

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Interactive 2D & 3D Catalogs

Create, update and publish professional interactive spare parts catalogs. Zoom, rotate and click on parts for instant identification.

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Customizable Dashboard

Organize content, share news and documents with a user-friendly, fully customizable portal for customers, dealers and service centers.

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E-Commerce & Order History

Enable seamless spare parts ordering with integrated e-commerce functionality and complete order history tracking.

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Secure Cloud Storage

Universal and secure access to your data from any device. Real-time updates, scalability and enterprise-grade security.

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Artificial Intelligence

Xelia AI assistant provides guided parts search, intelligent chatbots and instant access to documents and orders.

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Integrations & Customization

Connect with your existing systems via ReST API. Tailored solutions to fit your unique business processes.

Our Solutions

Complete after-sales ecosystem

From catalog creation to claims management — all the tools you need in one integrated platform.

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IPC

All-in-one software to create, update and publish interactive 2D and 3D spare parts catalogs.

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IAS Cloud

Central cloud platform that brings all after-sales activities into a single digital environment.

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Xelia AI

Native AI assistant for smart parts search, chat support and technical information access.

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CLAIMS

Digital service report tool for managing technical interventions and warranty claims.

Artificial Intelligence

Meet Xelia — Your AI After-Sales Assistant

Not a generic AI. A specialized assistant designed specifically for after-sales processes.

Two modes. One intelligent experience.

Xelia transforms how users interact with spare parts catalogs, documentation and support — making everything faster, easier and more precise.

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Xelia Bot

Chat-based virtual assistant that guides users through the catalog, finds spare parts and accesses documentation in real time.

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Xelia Agent

Advanced AI engine that answers based on your company data: manuals, technical documents and internal content. Ideal for complex technical support.

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Guided Parts Search

Understands partial or unstructured requests. Interprets codes, descriptions and natural language.

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Smart Document Access

Search by name, code or keywords. Automatic links to relevant documents, orders and technical sheets.

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Customizable Auto-Replies

Deliver fast, consistent information managed entirely from the back office.

Simple Process

Up and running in three steps

IAS is a flexible, plug-and-play platform — ready to go even without fully structured documentation.

1

Upload your data

Easily import spare parts lists, exploded views, 3D models and product images with just a few clicks.

2

Customize the portal

Organize content and personalize the dashboard with news, documents and branding using intuitive tools.

3

Publish & share

Publish your catalog on the cloud and share a direct access link with your customers, dealers and partners.

Why IAS

Transform after-sales into a competitive advantage

From cost center to strategic lever — smarter operations, better customer experience.

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Operational Efficiency

Reduce errors, automate order management and optimize workflows with integrated, intuitive tools.

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Accessibility Anywhere

Access catalogs and services from any device. Responsive web app with virtually zero latency.

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Scalable Growth

Cloud architecture that adapts to your business needs and supports unlimited growth.

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Enterprise Security

ISO/IEC 27001 certified. Advanced data protection and secure access standards.

Ready to modernize your after-sales?

Discover how IAS Portal can transform your spare parts management and customer service into a smarter, faster and more competitive operation.

Explore the Live Demo Contact Us